Understand Your Experience of Work. Grow Your Potential.

Latest Thinking

09
Mar
Climate Is Built One Interaction at a Time

Climate Is Built One Interaction at a Time

Organizations spend a lot of time talking about culture. Culture appears in mission statements, values posters, and leadership speeches. It
3 min read
04
Mar
Meeting or Convening? The Difference That Changes Everything.

Meeting or Convening? The Difference That Changes Everything.

Most organizations are not short on meetings. In fact, they are drowning in them. Managers now spend 35–50% of
3 min read
27
Feb
You Don’t Need More Headcount. You Need a Capability Portfolio.

You Don’t Need More Headcount. You Need a Capability Portfolio.

Most workforce planning still starts with roles. A leader identifies a gap. HR opens a req. A job description gets
4 min read
21
Feb
The Coaching Habit That Limits Your Team’s Ability to Adapt

The Coaching Habit That Limits Your Team’s Ability to Adapt

Organizations say they want adaptable teams. Leaders talk about agility, resilience, navigating uncertainty, responding to change. But inside most organizations,
3 min read
17
Feb
The Inner Game of Uncertainty

The Inner Game of Uncertainty

A personal encounter with uncertainty, attention, and interference
3 min read
12
Feb
Change Doesn’t Fail Because People Resist It

Change Doesn’t Fail Because People Resist It

I’ve stopped believing that change fails because people resist it. That’s the easy explanation. But most people don’
2 min read
07
Feb
Culture change isn’t always a program

Culture change isn’t always a program

Culture changes even when no one is trying to change it.
3 min read
05
Feb
5 Ways Leaders Shape Motivation at Work

5 Ways Leaders Shape Motivation at Work

Motivation isn’t a personality trait. And it isn’t something leaders can “install” in other people. What leaders can
2 min read
29
Jan
The Inner Game Methodology: Unlocking Natural Performance at Work

The Inner Game Methodology: Unlocking Natural Performance at Work

The Inner Game methodology, pioneered by W. Timothy Gallwey, originated in his seminal 1974 book The Inner Game of Tennis
4 min read
27
Jan
Why Attention, Not Learning, Is the Real Constraint at Work

Why Attention, Not Learning, Is the Real Constraint at Work

Most improvement efforts assume the same thing: that people need to learn more. ↛ So we build courses. ↛ We schedule workshops.
3 min read